Gaal introduces a system for managing product quality problems through prevention - examining every stage of a product's life cycle - instead of just focusing on manufactured goods at the end of the production line.
The author identifies the core departments that impact the planning, implementing, and executing of the customer's purchase order requirements from the beginning to the end of the product's life-cycle.
The Quality Systems Manual and the Quality Operating Procedures streamline the process for small business applications where low overhead and multiple job assignments dominate. The most important part of manufacturing is the shop. This is where the product is made and where the problems are concentrated. Problems come in documents, processes, and methods with different impact on product quality or the way you achieve it. We would LOVE it if you could help us and other readers by reviewing the book.
ISBN Shop now at Amazon. Book details ISBN Show more. It is a completely integrated system in which the organizational quality objectives are identified and interactively communicated in the fulfillment of internal and external customer requirements.
This is not a theory book, but a fact-impelled reality, based on experience, derived from actual quality practice in manufacturing shops. It embodies a total commitment from organizations to establish, implement, and maintain a documented quality system that controls process-driven interactions among all the internal and external parties in achieving conformity of a product to quality requirements. To control process-driven interactions among these parties, I have established a system-wide integration of quality objectives and interactively structured them into all the core departmental work assignments, creating a quality throughput system.
By doing this, I have interconnected the sequentially flowing work processes with the quality objective criteria. At the same time, I have also identified the beginning and end of these interacting work assignments to enable us to determine the process and quality boundaries for each.
This, now, allows us to measure performance results in each work assignment as the flow-process is continuing toward product realization. By knowing the performance results, we can promptly determine whether the process or the quality requirements have been met and accordingly implement continual improvements.
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